Investigating Wrongdoing By Elder Care Workers

The duty to investigate allegations of employee misconduct in elder care facilities is heightened given the vulnerability of the patients or residents involved. In California recently, a jury awarded a $7.75 million verdict against a nursing home for the abuse of a resident. The family of the resident had complained about suspected abuse, and the nursing home failed to conduct an investigation or address the allegations.

While this case may be an extreme example, employers must take all reports seriously and respond promptly when confronted with an allegation of employee misconduct toward a resident. However, the employer must also use care in its investigation to protect the rights of all of the individuals involved.