skip to main content
Partner & General Counsel - Charles L. Howard

Charles L. Howard

Partner & General Counsel

Download vCard

Chuck Howard has extensive litigation experience in state and federal court in a wide range of matters, including over seventy-five appeals. His intellectual property litigation experience encompasses copyright, trademark, trade secret, covenant not to compete and patent litigation, including proceedings before the Trademark Trial and Appeal Board. His business and public sector litigation experience includes representation of business clients in many diverse matters, and representation of the State of Connecticut, quasi-public state agencies, and municipalities.

Chuck is the author of The Organizational Ombudsman: Origins, Roles and Operations-A Legal Guide, and has a national practice in representing organizational ombudsmen at universities and multinational corporations. Click to read reviews of the book, which is also available for purchase on He has lectured and written extensively on ombuds and related topics. In January of 2002, he was appointed by the United States Sentencing Commission to serve as one of sixteen members to a national Advisory Group to review and recommend revisions to the federal organizational sentencing guidelines. Chuck serves on the ABA Dispute Resolution Council and is also a member of the Dispute Resolution Section Publications Board.

Chuck is an arbitrator for the American Arbitration Association. He was an Assistant Attorney General for Attorney General John C. Danforth of Missouri from 1975-1976.

Chuck Howard serves as General Counsel to Shipman & Goodwin. From 1985-2000 he was Chair of the Litigation Department.


  • Award of Special Recognition, International Ombudsman Association (2012)
  • AV Peer Review Rated, Martindale-Hubbell
  • Listed as a Connecticut Super Lawyer®: Intellectual Property Litigation (2006, 2009-2016)
  • Listed in The Best Lawyers in America®: Commercial Litigation (2007-2017); Arbitration, Mediation (2013-2017)
  • American Bar Association, Dispute Resolution Section, Ombuds Committee; Chair
  • Connecticut Supreme Court Judicial-Media Committee; Member
  • Connecticut Criminal Justice Commission; Commissioner (1995-2005)
  • Connecticut Judicial Selection Commission (1992-1995)
  • Connecticut Commission on the Compensation of State Elected Officials and Judges (1983-1991)
  • Fellow, Litigation Counsel of America, The Trial Lawyer Honorary Society (2014)
  • James W. Cooper Fellow, Connecticut Bar Foundation
  • Connecticut Secretary of State Public Service Award
  • Trustee appointed by Superior Court for clients of disbarred lawyers

Professional Affiliations

  • American Bar Association
  • Connecticut Bar Association
  • Hartford County Bar Association
  • Missouri Bar Association
  • American Intellectual Property Law Association
  • American Arbitration Association: Arbitrator
  • Oliver Ellsworth Inn of Court

Community Involvement

  • Connecticut Supreme Court Historical Society: Incorporator; Board of Directors (2005-2016); Secretary (2005-2013); Treasurer (2013-2016)
  • Simsbury Land Trust: Member of Board of Trustees and President (2008-2014)
  • Lawyers for Children America: Pro Bono Attorney
  • Town Of Simsbury Charter Revision Commission (2004-2006): Chair
  • First Church of Christ, Simsbury: Former President

Dismissal of Unfair Trade Practices Class Action Claim for National Retailer For Alleged Erroneous Collection of State Sales Tax

Successfully asserted that plaintiff should have exhausted administrative remedies in connection with suit seeking certification of class action for claims under the Connecticut Unfair Trade Practices Act for alleged failure to deduct value of coupons prior to computing and collecting sales tax. Blass v. Rite Aid of Connecticut, Inc., 51 Conn. Sup. 622 (2009). Dismissal affirmed on appeal, Blass v. Rite Aid of Connecticut, Inc., 127 Conn. App. 569 (2011).

Successful Defense of Quasi-Public State Authority

Representation of housing authority in successful defense of suits seeking to compel authority to permit pre-payment of mortgages. Renaissance Management Co. v. Connecticut Housing Finance Authority, 281 Conn. 227 (2007); Woodrow Wilson of Middletown, LLC v. Connecticut Housing Finance Authority, 294 Conn. 639 (2010).


Settled Copyright infringement Case Prior to Trial
Ombudsman Programs
Seminal Case Recognizing Confidentially Privilege for Ombudsmen
Protection of Confidentiality of Communications with Ombudsman Programs
Structuring and Operating Organizational Ombuds Programs
Patent Infringement Representation
Defense of Patent Infringement Claims
Trade Secrets
Defense against Trade Secret Misappropriation Claims
Stolen and Reproduced Goods
Statutory Theft of Trade Secrets Action
Successful Trademark Opposition Involving Convergence of Technology
Federal Certification Mark Prosecutions Against Counterfeiting Doctors
Defense of Trademark Infringement Claims
Trademark Infringement and False Statement of Origin Case
Defense of Trademark Infringement Case Brought by Foreign Manufacturer
Clothing Trademark Infringement Suit
Trademark and Trade Dress Infringement Case
Trademark Opposition Proceedings at the Trademark Trial and Appeal Board
Successful Defense of Quasi-Public State Authority
Dismissal of Unfair Trade Practices Class Action Claim for National Retailer For Alleged Erroneous Collection of State Sales Tax
Dismissal of Alleged Environmental Claims Against Municipality that Purchased Surplus Property from the State
Appeal from Federal Tax Court from Penalties for Late-Filed Tax Return
Election and Public Referendum Expenses Appeal by Regional School Board
ERISA Appeal
Insurance Company Demutualization Claims
Dismissal of Lawsuit Claiming Improper Collection of Sales Tax
Appeal on a Discrimination and Retaliation for Filing a Workers' Compensation Claim
Corporate Business Tax Appeal
Settlement of Claims Arising From the Development Agreement Wth the New England Patriots
Drafting of Municipal Financial Crisis Legislation Preventing a Major City Filing For Bankruptcy
Defense of Police Chiefs and Senior Police Officials in Civil Rights Action
Local Counsel in Insurance Coverage Litigation
Preserved Quasi-Public Agency's Ability to Enforce Mortgage's No-Prepayment Term
Connecticut Supreme Court Appeal Involving Municipal Site Plan Approval
Connecticut Supreme Court Appeal Involving Constitutional Search and Seizure Claims
Successful Appeal in Connecticut Supreme Court Relating to Supplemental Sewer Assessment
Termination of Contract Claims
Representation of City on Claims Based on Ground Lease Agreement, Leading to Freedom of Information Appeals and Two Appeals in the U.S. Court of Appeals for the 2d Circuit
Suit Over Groundwater Contamination Leads to Groundbreaking Legislation


Fall 2016  A Broader View of Dispute Resolution
September 23, 2013  Howard quoted in "Office Disputes Get a New Referee"
August 2, 2012  Breaches of Personal Information Must Now Be Reported to the Attorney General
November 21, 2011  Offering Options To Potential Whistleblowers
August 29, 2011  Organizational Ombudsman: A Tool Whose Time Has Come
August 22, 2011  State Reforms More Modest Than Federal Rule Changes
January 20, 2011  Electronic Discovery Update - January 2011
2010  The Organizational Ombudsman: Origins, Roles and Operations-A Legal Guide
September 14, 2010  New Protections Afforded Whistleblowers Under Dodd-Frank Act
August 2010  Promoting An Ethical Culture: The Organizational Ombudsman
June 21, 2010  Ombudsmen Are Valuable Supplement to Compliance Efforts
February 23, 2010  Required Reading — Federal Court Clarifies Discovery Obligations for Pre-dispute and Litigation Matters
February 1, 2010  Keeping A Watchful Eye On Web. 2.0
August 24, 2009  E-Discovery Lessons Not Just For Litigators
February 2, 2009  Look Before You Leap: ESI and Inadvertent Waiver
October 1, 2007  "Green" Certification Mark Protection: Using the Big Stick
September 2004  Enter the Watchmen: The Critical Role of an Ombuds Program in Corporate Governance
October 17, 2002  The Sarbanes-Oxley Act Of 2002 - Another Opportunity For Organizational Ombuds
September 2000  Documents: Suggestions on their Creation, Maintenance, and Destruction
February 2000  Legal Corner - What To Do When The Subpoena Is Served?
May 1, 1999  In Aftermath of The Carman Decision, Ombuds 'Privilege' Still has Validity
June 1998  The United States Sentencing Guidelines
1996  The Ombuds Confidentiality Privilege Theory and Mechanics


October 18, 2016  CT Attorneys Recognized as 2016 Super Lawyers
August 15, 2016  "Best Lawyers in America" Recognizes 39 Firm Attorneys
October 19, 2015  CT Attorneys Recognized as 2015 Super Lawyers
August 17, 2015  "Best Lawyers in America" Recognizes 40 Firm Attorneys
October 17, 2014  CT Attorneys Recognized as 2014 Super Lawyers
August 18, 2014  "Best Lawyers in America" Recognizes 39 Firm Attorneys
October 21, 2013  CT Attorneys Recognized as 2013 Super Lawyers
September 24, 2013  Chuck Howard Featured on Marketplace
August 15, 2013  "Best Lawyers in America" Recognizes 35 Firm Attorneys
October 22, 2012  "Super Lawyers" Recognizes 51 Lawyers from Firm
August 24, 2012  "Best Lawyers in America" Recognizes 37 Firm Attorneys
October 4, 2011  Organizational Ombudsmen Can Be Key for Companies to Adapt to New Whistleblower Rules
September 2, 2011  "Best Lawyers in America" Recognizes 30 Lawyers from the Firm
April 2011  35 Shipman & Goodwin Attorneys Named a "Top Lawyer" in Hartford County
November/December 2010  Is This The Time To Be Closing BP's Ombuds Office?
October 28, 2010  "Super Lawyers" Recognizes 47 Lawyers From Shipman & Goodwin LLP
September 23, 2010  "Best Lawyers In America" Recognizes 27 Lawyers from Shipman & Goodwin LLP
February 22, 2010  An Informal Approach To Solving Problems: ‘Ombuds' Help Organizations Deal with Conflicts, Complaints
February 3, 2010  Attorney Chuck Howard Writes Nation's Definitive Book About Ombudsmen and Mediation
November 30, 2009  A Furor in the Federal Courts
October 27, 2009  Shipman & Goodwin Attorneys Named 2010 Connecticut Super Lawyers & Rising Stars
August 10, 2009  25 Shipman & Goodwin Attorneys Recognized as "2010 Best Lawyers in America"
March 2, 2009  Shipman & Goodwin Attorneys Named 2009 Connecticut Super Lawyers & Rising Stars and Featured in Connecticut Magazine
December 4, 2008  Shipman & Goodwin Attorneys Recognized as "2009 Best Lawyers in America"
November 7, 2008  Shipman & Goodwin Attorneys Named 2009 Connecticut Super Lawyers & Rising Stars
September 1, 2007  Nineteen Shipman & Goodwin Attorneys Named The Best Lawyers in America for 2008
October 2006  When Formal Changes Are Not Enough: The Advantages of an Ombuds Program
February 1, 2006  Thirty-Five Shipman & Goodwin Attorneys Named Connecticut "Super Lawyers®"


April 19, 2016  Mediating on the Inside
April 4-9, 2014  IOA: Ninth Annual Conference
April 2-5, 2014  ABA: 2014 Spring Conference - Section of Dispute Resolution
December 12-13, 2013  Asymmetric Information Risk: The Role of the Ombudsman
October 8, 2013  What's Next in the Ombuds World: Ideas for Future Legal Developments
September 30, 2013  Legal Updates and Significant Cases
June 13-14, 2013  Asymmetric Information Risk: The Role of the Ombudsman
May 15, 2013  Webinar: The Role of Corporate Ombuds: An Organizational Partner for Risk Mitigation and Conflict Prevention
April 19-24, 2013  Update on the "Dear Colleague Letter" and Confidentiality
February 26, 2013  Workplace Dispute Resolution: The Role of the Organizational Ombudsman
February 25, 2013  Organizational Ombudsman Programs
February 16, 2013  Advanced Ombuds Practice & Organizational Change
February 7, 2013  How an Ombuds Office Serving Employees, Customers, and Citizens Can Bring Greater Success to Your Agency
January 3, 2013  The Role of Corporate Ombuds: An Organizational Partner for Risk Mitigation and Conflict Prevention
November 8, 2012  Building a Better Workplace Through the Organizational Ombuds
October 30, 2012  The Organizational Ombudsman
October 29, 2012  Coalition of Federal Ombudsmen 11th Annual Conference
October 18, 2012  Protecting The Business Jewels: Trade Secrets, Restrictive Covenants, and Computer Theft
September 25, 2012  Workplace Conflict and Reporting: The Role of an Organizational Ombudsman and the Importance of Confidential Communications
September 21, 2012  Protecting The Business Jewels: Trade Secrets, Restrictive Covenants, and Computer Theft
September 6-8, 2012  National Roundtable on Consumer and Employment Dispute Resolution
June 3-6, 2012  Whistleblower Crosscurrents: The Limitations of Whistleblower Laws
February 28, 2012  Encouraging Reporting & Protecting Whistleblowers
February 11, 2012  Advanced Ombuds Practice & Organizational Change
October 26, 2011  The Governance Ombuds: National Association of Corporate Directors, Silicon Valley Chapter & Stanford University, Rock Center
October 20, 2011  National Association of Corporate Directors, Silicon Valley Chapter: An Inspector General For Corporate America: The Governance Ombudsman
October 20, 2011  Stanford Law School: From Dangerous Silence to a Culture of Trust
October 14, 2011  Minnesota Bar Association ADR Section Annual Conference
October 13, 2011  Marquette University Law School: Blowing the Whistle on Whistleblower Laws and Policies
July 8, 2011  The Organizational Ombudsman: Origins, Roles and Operations
June 23, 2011  Defense Industry Initiative's Annual Best Practices Forum 25th Anniversary
May 11, 2011  RAND Corporation Whistleblower Symposium
April 13-16, 2011  13th Annual Spring Conference of the American Bar Association Section of Dispute Resolution
April 5, 2011  International Ombudsman Association 2011 Annual Conference
March 4, 2011  Quinnipiac-Yale Dispute Resolution Workshop
November 23, 2010  Princeton University: Bridging the Gap... Creating a Fair and Impartial Culture
November 22, 2010  The Institute of Internal Auditors Philadelphia Chapter Fall Conference
November 10, 2010  Ombuds of Texas Quarterly Meeting
November 8, 2010  California Caucus of College and University Ombuds 37th Annual Conference
November 6, 2010  Southern California Mediation Association's 22nd Annual Fall Conference
September 24, 2010  Data Preservation - How the Lessons from Litigation E-Discovery are Reshaping Records Retention and Destruction Policies
June 3, 2010  Extending the Reach of Your Compliance Program: How an Organizational Ombudsman Can Be A valuable Supplement to Compliance
April 21-24, 2010  SCCE's 8th Annual Conference for Effective Compliance Systems in Higher Education: Re-examining and Supplementing Your Compliance Tools
April 7-10, 2010  5th Annual Conference of International Ombudsman Association
April 1, 2010  Protecting The Business Jewels
March 22, 2010  East Coast Ombuds Group (ECOG) Meeting
December 9, 2009  Looking Beyond Electronic Discovery - Stamford, CT
November 5, 2009  Looking Beyond Electronic Discovery for the Public Sector
October 28, 2009  Looking Beyond Electronic Discovery - Hartford, CT
June 8, 2009  "An ADR Professional’s Guide: Health Care Industry Cultural Differences and Regulatory ADR Framework"
June 25, 2008  "Ombuds and Other Alternatives to Preventing, Managing and Resolving Disputes"
June 25, 2008  NACUA's Forty-Eighth Annual Conference
April 14, 2008  "Legal and Practical Considerations for the Contract Ombudsman"
April 13, 2008  "Current Legal Issues For Ombudsman Programs"
April 25, 2007  P2P Downloading of Musical Recordings: A Legal Update
April 12, 2007  "Legal and Legislative Update"
January 9, 2007  Organizational Ombuds Program
October 26, 2006  "Celebrating Our Past, Shaping the Future"
April 4, 2006  "Meeting the Hotline Challenge"
April 4, 2006  "United States Legal and Legislative Update"
April 2006  "ADR on My Mind in Georgia: Implementation of Ombuds Programs in Hospital Systems"
October 27, 2005  "Upward Feedback, Notice and Confidentiality - "Notice Primer"
September 30, 2005  "Ombuds Issues"
July 2005  "Legal Issues from the Edge"
April 2005  "Ombuds Legal and Professional Standards Update"
February 2005  "Protecting Confidentiality of Ombuds Communications"
November 15, 2004  "Legal Update and Professional Standards"
November 2004  "Ombuds Legal and Professional Standards Update"
June 23, 2004  Depositions: Preparation, Mechanics, Strategies & Tactics
April 20, 2004  "Ombuds Legal Update"
October 2, 2003  "Protecting Confidentiality: The Ombuds Privilege"
May 21, 2003  "Legislative and Professional Developments Impacting Ombuds"
April 2003  "Ombuds Confidentiality Privilege"
October 2002  "Ombuds Deposition Training"
May 2002  "Ombuds Deposition Training"
August 2001  "Role of Ombuds in Dispute Resolution"
May 2001  "Ombuds Legal Issues"
May 2000  "Role of Counsel"
May 1999  "Shared Responsibility: The Role of Ombuds and Counsel"
April 30, 1999  "Breaking Down the Barriers ADR in the New Millennium"

Your e-mail and any information in your e-mail to this individual are not protected by the attorney client privilege. Therefore your e-mail should not contain any confidential information and should be for general information purposes only. The e-mail to this individual is not intended to create, and does not constitute, an attorney-client relationship.

Click to read reviews of Chuck Howard's book,

Practice Areas

Industries & Featured Services


  • University of Virginia School of Law, J.D., 1975
  • Princeton University, A.B., 1972, cum laude

Bar Admissions

  • Connecticut

Court Admissions

  • U.S. District Court, District of CT
  • U.S. District Court, District of CO
  • U.S. District Court, District of VT
  • U.S. District Court, Eastern District of NY
  • U.S. District Court, Western District of MO
  • U.S. District Court, Northern District of FL
  • U.S. Court of Appeals for the Federal Circuit
  • U.S. Court of Appeals for the Second Circuit
  • U.S. Court of Appeals for the Ninth Circuit
  • U.S. Court of Appeals for the Eleventh Circuit
  • U.S. Tax Court
  • U.S. Supreme Court
© Shipman & Goodwin LLP, 2016. All Rights Reserved.