Authentic Communications Today Increase Success for Value-Driven Clients

In today's fast-paced world, authentic communication is more important than ever for legal professionals. Our latest article by Leander Dolphin and Kent Nevins, published by Law.com’s Law Journal Newsletters (subscription required), explores how prioritizing client-first strategies and embracing technology can lead to sustainable success. Key insights include:

• Evolving In-House Counsel Expectations: The shift from viewing in-house roles as less demanding to recognizing them as executive positions has changed how outside counsel deliver value, emphasizing strategic and business-oriented solutions.
  
  
• Client-First Approach: Building trust through active listening, aligning legal advice with broader business goals, and providing support in high-pressure situations fosters stronger client relationships.
  
  
• Leveraging Technology for Efficiency: AI-driven tools and collaborative platforms enable more efficient service, real-time updates, and secure communication, ensuring attorneys can focus on strategic matters while safeguarding client data.
  
  
• Internal Collaboration for Comprehensive Solutions: Cross-disciplinary teamwork and innovative office spaces promote interaction among attorneys and clients, addressing complex challenges effectively.

Read the full article to see how Shipman & Goodwin is transforming to meet evolving client needs.